Instructions of commemorative ticket

To protect your interests, please read through the following instructions carefully.

(1)This commemorative ticket set includes 8 tickets. The ticket set is specially designed commodity, does not sell individually, and shall not be returned once opened.
(2)The commemorative ticket is the general Easy Card after using as entrance ticket of Taichung Flora Expo.
(3)One order is limit for four sets, and the postage fee is between NTD100 on purchaser's charge. The commemorative set will be delivered with registered mail and take 7 to 15 working days. The delivery locations are limited to Taiwan, Penghu, Kinmen, and Matsu.
(4)The first purchasing order will be delivered form 2018/10/30 by order.
(5)If encountered any usage problem, please follow the instruction of Easy Card Company or related operators for the notification and further information.
(6)Customer Service Line: 412-8880 (Please add 02 if you use mobile or locate in Kinmen or Matsu.)

●Ticket Return Information:
(1)The ticket will not be returned once opened. To return the unopened commemorative ticket set, please keep the complete set with package box and 8 tickets and take the original receipt to the original channel to process the refund before the ends of the Taichung Flora Expo. If there were any item missed or customer would like to return the tickets after the exhibition, Taichung Flora Expo or related operators would not accept the return application.
(2)If the customer purchased the tickets on the Taichung Flora Expo Website would like to return the ticket, please click “Purchasing Order” to apply the return process. Customer should send the ticket with the package to Taichung Flora Expo Ticket Team - Suite 102, 1F, No.120, Chungyang Rd., Taipei City, 11573. The postage fee is on customer’s charge.
(3)10% service fee (NTD1688*10%=NTD168), and the postage or remittance fee due to the refund process are all on customer’s charge.
(4)The Taichung Flora Expo Team will process the refund after receiving the commemorative tickets. The Refund will be returned to the original payment channel after 20 working days; the receipt will be sent to the customer.